1 - Get details about the Work from home policies

1. How many WFH days are allowed? Is that per week, per month, or per year?
2. Is there a limit on the number of days at the office? Same question—week, month, or year?
3. Do you allow going over the limit?
4. Is there a specific day when users should work from home?
5. Is there a specific day when users should be at the office?
6. Do you have one or multiple WFH policies?
7. If many, which users should follow which policy?
8. Is there a Microsoft 365 group to identify these users?

2 - Identify the exceptions

1. Who is supposed to have a dedicated fixed desk?
   (Still, using Waldo is useful to know when and where they are.)

   You can use the “can only be reserved by” feature for these users.
   https://customer.hellowaldo.app/hc/en-us/articles/24813116918546--Can-only-be-reserved-by-or-How-Waldo-manages-non-flex-users
         

2. Are there some users who should be considered a priority?

   Use priorities to manage them—Waldo will process their requests first.
   https://customer.hellowaldo.app/hc/en-us/articles/24817556345106-Set-tags-priorities-favorite-desks-and-fixed-dedicated-desks
         

   You should also read this article about safe reservation.
   https://customer.hellowaldo.app/hc/en-us/articles/24813045711762-How-Waldo-prevents-safe-reservation-process-reservations-until
         

3. Are there users with a disability?
4. Do they need a specific desk or parking spot?

3 - Improve the Outlook Smart Sync feature

1. Does the HR system sync with Outlook for holidays?
   (Waldo can sync automatically with Outlook)
   Read more
2. Is the event an “all-day event”?
   (Waldo only syncs events that are set as all-day)