Applicable plans: ✅ The free plan, ✅ The complete plan, ✅ On-demand plan
1 - Architecture
Waldo is a multi-tenant SaaS (Software as a Service) application. Think of Waldo as a web platform embedded directly into Microsoft Teams.
Waldo's infrastructure relies on several Microsoft Azure components:
- Microsoft Azure Active Directory
- Azure Storage
- Azure Bot Service
- Azure App Service
- Power BI
- Microsoft Graph
- Azure Application Insights
- Azure Event Hub
- Azure Functions
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Users interact with Waldo via a Teams Personal App that includes a tab and a bot. |
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The Azure Event Hub dispatches and processes events (e.g. seat or parking changes, check-ins). External integrations like Exchange Calendar can also generate events. |
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Data is securely stored in isolated containers per tenant. |
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Users can visualize and analyze data via a dedicated Power BI connector. |
2 - Data
Data is hosted on Microsoft Azure within a multi-tenant environment. However, we do not store personal user information like names or email addresses.
By default, data is stored in data centers in Middenmeer (Netherlands) and Clondalkin (Ireland), which align with Microsoft 365’s European hosting policies.
We only store User IDs. The link between these IDs and user identities is managed by your own Azure Active Directory. The same applies for offices and areas.
For admin and marketing purposes, we store:
- Email, first name, and last name of the Waldo administrator
- Email, first name, and last name of the administrative contact
- Email, first name, and last name of the technical contact
3 - Encryption & Network
3.1 - Data at rest
Data is encrypted using 256-bit AES, compliant with FIPS 140-2 standards.
3.2 - Data in transit
All data in transit is encrypted. TLS 1.3 is used by default.
3.3 - Network
All communication uses HTTPS. There’s no need to open specific ports or URLs on your side.
4 - Consent
🧠 Curious about user consent? You can check out this article for more details.
5 - URLs and IPs
Waldo communicates through the following URLs:
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