Applicable plans: ❎ The free plan, ❎ The complete plan

You’d like to test Waldo? Great choice. Let’s get you set up in just a few steps. 🚀

Step 1: Make sure the Waldo app is available in Microsoft Teams

Quick check:

• Open Microsoft Teams
• Click on Apps (bottom-left corner)
• Search for Waldo

👉 What do you see?

• “Request approval”
  ⚠️ This means the app isn’t authorised yet.
  Click Request approval to notify your IT team.
  
  💡 Tip: We recommend reaching out to your IT directly as well. Requests can sometimes sit quietly in a queue.
   
• “Open”
  ✅ You’re good to go! Click Open and follow the setup steps.
  
  If you get stuck due to permissions, jump to step 2.

Step 2: Enable the required features

Depending on your organisation’s settings, some permissions may need to be enabled.

• If you are an M365 administrator:
  Follow this guide to grant consent: Grant consent to use Waldo 
• If you are not an administrator:
  You’ll need your IT team’s help. Share this article with them: Setup guide for IT teams 

Need a hand?

We’re always here to help — really. 🙂

👉 Reach out to our team anytime:
Contact Waldo support