WALDO

Setting up Waldo 15

• Learn with our video training center
• Set the number of desks and assign areas to users
• Set tags, priorities, favorite desks and fixed/dedicated desks
• Set up the office map
• Set the number of parking spots

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Deploying Waldo 3

• Install the Waldo app via the "in-app" Teams store or via the M365 admin center
• Deploy Waldo with a Microsoft Teams policy
• Allow the Waldo app as a third-party app

Managing Waldo 4

• How to change users' reservations (as an administrator or office/area owner)
• Customize Waldo Apps in Microsoft Teams
• Clear reservations
• If you don't want to use the week pattern

Orders and payments 8

• How to subscribe to the complete version (with or without the 30 days free trial).
• How to pay for Waldo licenses using your Azure subscription
• How to access your private offer
• How to retrieve your invoices
• How to pay Waldo licenses with invoice billing via the Microsoft 365 portal (no credit card required)

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License management 2

• How Waldo unassigns licenses automatically
• How to assign licenses

The free version versus the complete version 1

• Differences between the free version and the complete version

Methodology 4

• How to successfully deploy Waldo (ask the right questions)
• Questions to ask to the HR people
• Lead time and workload
• Project plan and Excel template

Desks and parking reservation 4

• Priorities: How Waldo reserves desks and parking spots.
• How Waldo prevents safe-reservation (process reservations until...)
• When an area is full: How Waldo manages "waiting lists"
• "Can only be reserved by" or How Waldo manages non-flex users

User configuration 4

• Reset a user profile (calendar, teammates, onboarding process, logout)
• Logout and login again
• How to update users in mass (bulk update, CSV file)
• How Waldo manages deleted or deactivated users

Kiosk mode 2

• How to display today's map into a Dynamic Display solution (kiosk mode)?
• How to display Waldo's map to your ClickShare

Support remote access 2

• Create an account for Waldo's customer support
• Open developer tools with Waldo

Application Consent 1

• How to delete the Waldo application from your Microsoft 365 tenant

Work From Home policies and office occupation 2

• Set Work From Home policies
• Set a maximum office occupation

Maps 3

• Map samples
• How to request a map design
• Draw an area shape

Unnumbered areas 2

• Unnumbered areas (sit anywhere)
• How to mix free users and complete users

My direct reports / my team 1

• Display my team and my direct reports

Administration delegation 2

• Set administrators, office owners, area owners, or license owners to delegate the administration
• Reserve a desk on behalf of someone

Outlook sync 2

• Outlook Smart Sync
• What if Waldo doesn't understand your Outlook calendar

Bot / chat with Waldo 1

• Ask Waldo

Guest reservation 1

• Reserve a desk for a guest or a teammate

First aiders and Fire wardens 1

• Ensure you have enough first aiders and fire wardens

Desks deactivation 1

• How to deactivate a desk

Bank holidays 1

• Add holidays to your calendar

Check-in 2

• Activate or deactivate the check-in
• Activate or deactivate the check-in for fixed desks

Ghost mode 1

• Ghost mode

Parking 1

• How to deactivate the parking

Metrics 1

• How to get metrics and reports from Waldo

Architecture and data 3

• Architecture and data
• User roles, data access and data retention
• Security processes

Consent and permissions 1

• Consent (principles and permissions)

Calendar 3

• Change your work locations
• How to book a desk or parking spot for half-a-day
• How to cancel your desk booking

Onboarding 1

• How to sign-in and type the validation code

Quick tour 4

• How Waldo makes your office truly flexible: one minute video
• How Waldo makes your office truly flexible - 4 minutes video
• Quick tour
• Brochure

Tab 1

• Add Waldo to a tab

Personalized videos 1

• What we need to create your personalized Waldo video

Power BI 1

• How to add Waldo V2 Connector to Power BI Desktop.

Forum 1

• Receive updates regarding new features, security information, or availability notices

Training program 1

• Training program

Global issues 4

• There was a problem reaching this app
• How to retrieve log files from Waldo (developer mode)
• How to get your user ID
• How to clear MS Teams cache

Onboarding process 4

• InvalidAuthenticationToken message during the onboarding process
• The sign in code was not found or expired. Please try asking the bot to sign in again.
• Grant Consent
• Troubleshooting guide

Calendar 1

• There was a problem reaching this app

Management portal 2

• I can see deactivated M365 users in the Waldo management portal
• Missing User Entries under 'Can Only Be Reserved By' - Displaying 'No Result

Orders and payments 1

• Can't update update the sold-to address when ordering licens

Maps 1

• Users' avatars are not showing on the map

GDPR and privacy statements 4

• Privacy statements and GDPR
• Data processing agreement template
• Service Level Agreement
• Contract length, termination, options to subscribe

Cloud Solution Provider (CSP) 1

• How to purchase Waldo as a Cloud Solution Provider (CSP)