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π§βπ Known issues and troubleshooting
π§βπ Known issues and troubleshooting
Troubleshooting tips for a smoother ride.
Global issues
There was a problem reaching this app
How to retrieve log files from Waldo (developer mode)
How to get your user ID
How to clear MS Teams cache
Onboarding process
InvalidAuthenticationToken message during the onboarding process
The sign in code was not found or expired. Please try asking the bot to sign in again.
Grant Consent
Troubleshooting guide
Calendar
Instant notification when I move from queue to booking
There was a problem reaching this app
Management portal
I can see deactivated M365 users in the Waldo management portal
Missing User Entries under 'Can Only Be Reserved By' - Displaying 'No Result
How to deactivate a feature
Orders and payments
Can't update update the sold-to address when ordering licenses
"Change to a different subscription"is disabled in the Microsoft 365 admin center
Maps
Users' avatars are not showing on the map