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| When a user takes too much time to complete the sign-in step, or fails to enter the validation code, the login will expire. The user will need to restart the login process. |
When you see the message "the sign-in code was not found or expired", it means your login session has timed out. Don’t worry — just restart the login process.
- Click on the Waldo app and go to the Chat tab.
- Type logout
- Then type login
- Follow this step-by-step guide to finish signing in: How to sign in and type the validation code
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