Can't update update the sold-to address when ordering licenses

Applicable plans: ❎ The free plan, ✅ The complete plan, ✅ On-demand plan

When you try to order licenses, you get the message "Please, update the sold-to address on your billing account".
When you try to update your sold-to address, it says "You have no billing accounts" and you can't add a new one.

This article describes how you can update your sold-to address.

You will need Microsoft 365 administrative privileges.

1 - "Please, update the sold-to address on your billing account".

When you try to order Waldo licenses, you may get the following message: "Please, update the sold-to address on your billing account".

Still, when you click on "update billing account", you have no option to update your sold-to address.

2 - Workaround

Go to this URL: https://admin.microsoft.com/Adminportal/Home#/BillingAccounts/billing-accounts/AccountDetails

It's important you directly click the URL — do not navigate via the Microsoft 365 admin center.
Authenticate using the Microsoft 365 account you use to place the order.
Under Sold-to address, click Edit.
Ensure all the mandatory fields are filled-in.
Go back to the Microsoft Teams Admin center and try placing the order again.

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1 - "Please, update the sold-to address on your billing account".

2 - Workaround

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