Skip to main content
Back to Waldo
Submit a request
Sign in
Sign in
Back to Waldo
Submit a request
Welcome to the Waldo Help Center.
Search
Help Center
🧑‍🏠Advanced configuration & features
🧑‍🏠Advanced configuration & features
Fine-tune Waldo to fit your flow.
Mobile
How to add Waldo to your mobile home screen?
Team days
How do Team day policies work?
How to enable the team day feature
Let Waldo keep teammates seated close together in the office (Team day policies)
User configuration
What is the Primary Workplace and why does it matter?
Reset a user profile (calendar, teammates, onboarding process, logout)
Reauthenticate Your Waldo App in Microsoft Teams: A Quick Guide
How to update users in mass (bulk update, CSV file)
Automating User Onboarding and Access with Entra Groups
Kiosk mode
How to display today's map into a Dynamic Display solution (kiosk mode)?
How to display Waldo's map to your ClickShare
Support remote access
Open developer tools with Waldo
Application Consent
How to delete the Waldo application from your Microsoft 365 tenant
Work From Home policies and office occupation
Set Work From Home policies
Set maximum area occupation limit
Maps
Your office has changed or an open space has been transformed?
Map samples
How to request a map design
Draw an area shape
Unnumbered areas
What are unnumbered areas, and when should I use them?
How to mix free users and complete users
Managers / my direct reports / my team
Who is considered as manager in Waldo?
Can managers create Team Day Policies for their own team?
Can managers update the bookings of their team?
Can managers see the reports for their own team?
Display my team and my direct reports
Administration delegation
Find out who manages access and settings in your Waldo environment
Set administrators, office owners, area owners, or license owners to delegate the administration
Reserve a desk on behalf of someone
Outlook sync
Outlook Smart Sync
What if Waldo doesn't understand your Outlook calendar
Bot / chat with Waldo
Why do I see “update” on my Waldo app?
Guest reservation
What language is used in guest invitation emails?
Reserve a desk for a guest or a teammate
First aiders and Fire wardens
First Aiders & Fire Wardens Alerting Feature in Waldo
Ensure you have enough first aiders and fire wardens
Desks deactivation
How to deactivate a desk
Bank holidays
Add holidays to your calendar
Check-in
How to enable check-in for meeting rooms and prevent ghost meetings
How do I know if someone didn’t check in?
How to activate or deactivate the check-in for desks and parking
Activate or deactivate the check-in for fixed desks
đź‘» Ghost mode
Ghost mode
Parking
How to deactivate the parking
Metrics
How to monitor compliance with your presence and work‑from‑home policies?
How can I identify users who don’t use Waldo?
How to get metrics and reports from Waldo
🔌Integrations and connectors
How to connect Waldo with WelcomR for automatic parking access