Privacy Notice

Applicable plans: ❎ The free plan, ❎ The complete plan

This is the privacy notice of MOFFI SAS. In this document, "we", "our", or "us" refer to MOFFI SAS.

We are company number 82117984300031 registered in FRANCE.

Our registered office is at 225 Rue des Templier, 59000, LILLE, FRANCE.

Introduction

We care about your privacy — really. This notice explains how we handle your personal information: how we collect it, why we need it, how we protect it, and your rights. “Processing” means we might collect, store, transfer, or use your data. Nothing shady.

If any part of this isn’t to your liking, you can choose to stop using our site or app. No hard feelings.

Your data won’t be misused or handed over to others without a very good reason. Confidentiality is our thing — and we hope it’s yours too.

Our approach follows French laws and the EU GDPR framework. Still with us? Great.

You can read about your rights here: www.knowyourprivacyrights.org

Unless explicitly stated otherwise, we never share or sell your info.

How and why we process your data

French and EU laws tell us we need a solid reason to process your personal data. Here are the bases we use — and what they mean for you:

1. Contractual obligation

If you sign up, buy a service, or agree to our terms — that's a contract. We use your data to:

• Verify your identity
• Deliver our services
• Offer helpful tips on making the most of Waldo

This continues as long as our contract is active. We might also use general trends (nothing personally identifiable) to improve our service.

What we store:

• Email, name, and admin info
• Car license plate, if you’ve added one for parking

Check out admin tools here: https://admin.hellowaldo.app

More about our tech stack here: Architecture and data

2. With your consent

Sometimes, we process data only if you say it’s okay — like when you browse our website or sign up for updates. You can revoke this anytime by emailing us at hello@hellowaldo.app. Just know: without some of this data, our services may not fully work.

3. Legitimate interest

We might process your data if it's necessary — and doesn’t override your rights — for things like:

• Admin and internal processes
• Responding to your messages
• Protecting our legal rights or managing risk

4. Legal obligations

If the law says we must, we comply — including sharing info with authorities when required (like a court order).

Cookies & tracking

Cookies = little data files your browser saves. They help us:

• Understand how you use our site
• Keep you signed in
• Remember your survey answers
• Power our chat system

You can block or delete cookies anytime through your browser settings.

Re-marketing

If you consent to cookies, you might see our ads when browsing other websites. Nothing creepy — just helpful reminders.

Where your data goes

Our app lives on Microsoft Azure. Our site is hosted in France. Sometimes, we use providers outside the EU — but we keep it compliant.

Your rights

• Access your data anytime by logging into your account
• Email us to request or delete info: hello@hellowaldo.app

We'll always verify it's really you before taking action. Safety first.

Other good-to-know points

• We don’t market to children
• Your data is encrypted via SSL
• You can complain — just email us and we’ll handle it
• We only keep your data as long as we have to (for services, tax, or legal reasons)

Policy updates
We’ll post updates on our site, so check back occasionally. Thanks for reading — we know privacy policies aren’t the most exciting thing in the world 🕵️‍♀️