|The free version||The complete version||On-demand version|
|When a user takes too much time to complete the onboarding process, the login will expire. The user needs to restart the login process.|
When you receive the following message: "The bot encountered an error or bug: Code: InvalidAuthenticationToken Message: Access token has expired or is not yet valid", it means the authentication token has expired.
To solve this issue, the user must log in again.
- Type "login" and login again.