WALDO
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Contact us at contact@hellowaldo.app
Knowledge base
Getting started
Setting up Waldo
10
Learn with our video training center
Set the number of desks and assign areas to users
Set tags, priorities, and favorite desks
Set up the office map
Set the number of parking spots
View all 10
Deploying Waldo
7
Install the Waldo app via the "in-app" Teams store or via the M365 admin center
Deploy Waldo with a Microsoft Teams policy
Comment réussir votre test avec Waldo
How to Successfully Test Waldo
Allow the Waldo app as a third-party app
View all 7
Managing Waldo
2
How to change users' reservations: super-power view
Customize Waldo Apps in Microsoft Teams
Reservation logic and best practices
Desks and parking reservation
4
How Waldo reserves desks and parking spots.
How Waldo prevents safe-reservation
When an area is full: How Waldo manages "waiting lists"
"Can only be reserved by" or How Waldo manages non-flex users
Advanced configuration & features
User configuration
2
Reset a user profile (calendar, teammates, onboarding process, logout)
Logout and login again
Kiosk mode
1
How to get the kiosk mode URL
Support remote access
2
Create an account for Waldo's customer support
Open developer tools with Waldo
Application Consent
1
How to delete the Waldo application from your Microsoft 365 tenant
Work From Home policies and office occupation
2
Set Work From Home policies
Set a maximum office occupation
Maps
3
Map samples
How to request a map design from the blueprint feature
Draw an area shape
Unnumbered areas
1
Unnumbered areas
My direct reports / my team
1
Display my team and my direct reports
Area, office and license owners
1
Set administrators, office owners, area owners, or license owners
Outlook sync
2
Outlook Smart Sync
What if Waldo doesn't understand your Outlook calendar
Bot / chat with Waldo
1
Ask Waldo
Guest reservation
1
Reserve a desk for a guest or a teammate
First aiders and Fire wardens
1
Ensure you have enough first aiders and fire wardens
Desks deactivation
1
How to deactivate a desk
Bank holidays
1
Add holidays to your calendar
Check-in
2
Activate or deactivate the check-in
Activate or deactivate the check-in for fixed desks
Ghost mode
1
Ghost mode
Architecture and security
Architecture and data
2
Architecture and data
User roles and data access/retention
Consent and permissions
1
Consent (principles and permissions)
How to
Calendar
1
Change your work locations
Onboarding
1
How to sign-in and type the validation code
Quick tour
4
How Waldo makes your office truly flexible: one minute video
How Waldo makes your office truly flexible - 4 minutes video
Quick tour
Brochure
Licenses, payments, private offers
9
How to subscribe to the complete version (with or without the 30 days free trial).
How to pay for Waldo licenses using your Azure subscription
How to access your private offer
How to assign licenses
Differences between the free version and the complete version
View all 9
Tab
1
Add Waldo to a tab
Personalized videos
1
What we need to create your personalized Waldo video
Guest reservation
1
Reserve a desk for a guest
Power BI and Excel
2
Install Power BI App (Beta)
Access to your data with Power BI or Excel (Beta)
Forum
1
How to be informed of new versions or features?
Known issues and troubleshooting
Global issues
4
There was a problem reaching this app
How to retrieve log files from Waldo (developer mode)
How to get your user ID
How to clear MS Teams cache
Onboarding process
4
InvalidAuthenticationToken message during the onboarding process
The sign in code was not found or expired. Please try asking the bot to sign in again.
Grant Consent
Troubleshooting guide
Calendar
1
There was a problem reaching this app
Management portal
1
Can't see new users or new groups in the user list
Orders and payments
1
Can't update update the sold-to address when ordering licens
Maps
1
Users' avatars are not showing on the map
Legal terms and data privacy
GDPR and privacy statements
2
Privacy statements and GDPR
Data processing agreement template