Applicable plans:

The free planThe complete planOn-demand plan

If you don't see users' avatars on the map, it's probably because the Waldo app is not totally consented.

You will need Microsoft 365 administrative privileges.

  1. Go to the management portal: 

  2. Authenticate using your Microsoft 365 account.

  3. Under Global settings, and then Consent, ensure the User management feature is enabled.

  4. If the User management feature is disabled, then enable it and click on Grant Admin Consent and follow the next steps.