Applicable plans:


The free versionThe complete versionOn-demand version



When you use Microsoft Teams Web, you get the error message "There was a problem reaching this app".




To solve this issue, follow the steps below:

  1. Right-click on the red cross in the search bar.
  2. Click on "Always allow pop-ups and redirects from https://teams.microsoft.com".
  3. Refresh the web page.