Applicable plans:
| The free plan | The complete plan | On-demand plan |
|---|---|---|
 |  |  |
If you want to change the options for your Waldo subscription in the Microsoft 365 admin center, the "change to a different subscription" button might be disabled. Here's how to resolve this issue. |
If the "Change to a different subscription" button is disabled in the Microsoft 365 admin center, it likely means you are not the owner of the billing profile.
To take ownership of the billing profile, navigate to Billing accounts, then Billing profiles.
Once there, verify if you are the owner of the billing profile.
If you are not, go to Billing account roles and click on Assign roles to take ownership of the billing account.
