Applicable plans:


The free versionThe complete versionOn-demand version



This article explains how to logout and sign back in to the Waldo app. 




  1. Sign in to your Microsoft Teams account.

  2. Open the Waldo app and navigate to the chat tab.


  3. Type "logout" and wait for the confirmation message.


  4. Once logged out, type "login" to sign back in.


There are times when the check-in via notification may fail. To resolve this issue, please follow the steps outlined in the article. Once you've completed the steps, kindly return to the notification and select "Check-in" (I'm here).