Applicable plans:
| The free plan | The complete plan | On-demand plan |
|---|---|---|
 |  |  |
This article describes the different roles a user can have with Waldo, which data they can access and how to change the data retention period. |
1 - User roles
| Name | Description | What they can do | Prerequisites |
|---|---|---|---|
| Waldo user | Users who use the Waldo app in Microsoft Teams | Depending on the version they use:
| Microsoft Teams user Waldo application installed |
| Waldo administrator (Entity owners, Building owners, Area owners, Office owners, Licensing owners). | Users who manage and configure the Waldo application. More information here. | With full access to the Waldo administration portal at https://admin.hellowaldo.app
| Member of the Waldo administrator list |
2 - Data access and retention
| Name | Description | What they see |
|---|---|---|
| Waldo user | With the Waldo app, users can see where their colleagues are:
|  |
| Waldo administrator | With the reservations view in the Waldo management portal, Waldo administrators can see and change users' reservations and locations:
X = 3 by default |  |
| Waldo administrator | With the Power BI app, Waldo administrators can get access to all data history as read-only, as far back as when Waldo was first installed. |
3 - Change data retention period
You can change the data retention period.
By default, we keep data history as far back as when Waldo was first installed, or you can choose between 3, 6, 12, 24, or 36 months backward.
To change the data retention period, go to the Waldo portal, then click on Global Settings, and finally select Data Retention.
4 - Data deletion
When we detect no changes to your data for 6 months, we automatically delete your data.
As explained in the data and architecture note, we do not store any information related to customers or users (neither email nor names).