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When you set an event in your Outlook agenda, Waldo attempts to understand what it means so that he can automatically make the necessary changes in your Waldo calendar.
Check the following article to learn more about which events are taken into consideration and which ones are not: https://customer.hellowaldo.app/en/support/solutions/articles/8000102797
Sometimes, Waldo may fail to understand the meaning of the meeting title. No worries...Waldo can learn!
Let's take an example. Here's a meeting that Waldo was not able to understand:
And here is the notification you'll receive whenever Waldo doesn't understand:
Most of the time, Waldo should learn by himself after a couple of days. If this doesn't happen (or if you're in a hurry), you can always contact us by raising a ticket. We'll tell Waldo what your meeting title means. And the next time Waldo sees the same meeting title, he'll be sure to understand.
Note: If you don't receive a notification in your Microsoft Teams, that means Waldo hasn't even checked your Outlook calendar. In that case, refer to this documentation first.
When you see the green Waldo icon, it indicates that Waldo modifies your calendar based on your weekly pattern.
When you see the green calendar icon, it signifies that Waldo modifies your calendar using your bank holidays template.
When you see the blue Outlook icon, it means that Waldo modifies your calendar based on its interpretation of your Outlook calendar.
When you don't see any icon, it implies that you have manually changed your Waldo Calendar.
When you see a teammate's avatar icon, it means that you calendar has been updated by your teammate (using the Waldo management platform or the guest feature).