Applicable plans:
| The free plan | The complete plan | On-demand plan |
|---|---|---|
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This article describes how Waldo manages deleted or deactivated from the Microsoft 365 admin portal. |
With Waldo, you don't need to create users. Since Waldo is an app designed for Microsoft Teams, it directly interacts with your Microsoft 365 tenant. Thanks to this architecture, the Waldo app does not store any user data or credentials. You can find more information about our architecture at https://customer.hellowaldo.app/en/support/solutions/articles/8000098254-architecture-and-data.
Depending on how you configure the Waldo app in the Waldo administration portal, Waldo will handle deactivated or deleted users differently. More information at https://customer.hellowaldo.app/en/support/solutions/articles/8000096278-grant-consent
1 - If "user management" is not activated.
- When you add a user in your Microsoft 365 admin center, it will appear in the Waldo user list 24 hours after its creation.
- When you delete a user from your Microsoft 365 admin center, it will disappear from the Waldo user list 24 hours after its removal.
- When you deactivate a user from your Microsoft 365 admin center, the user remains in the Waldo user list.
2 - If "user management" is activated.
- When you add a user to your Microsoft 365 admin center, it will immediately appear in the Waldo user list.
- When you delete a user from your Microsoft 365 admin center, it will promptly disappear from the Waldo user list. Reservations are also deleted at the same time.
- When you deactivate a user from your Microsoft 365 admin center, it will be removed from the Waldo user list 24 hours after its deactivation. Reservations are also deleted 24 hours affter its deactivation.