The sign in code was not found or expired. Please try asking the bot to sign in again.
Modified on: Fri, 30 Jul, 2021 at 2:20 PM
When a user takes too much time to complete the sign-in step, or when the user fails to enter the validation code, the login will expire. The user will need to restart the login process.
When you see the message "the sign-in code was not found or expired", it means you need to restart the login process.
- Click on the Waldo app and go to the chat tab.
- Type "logout"
- Type "login"
- Refer to this documentation to complete the sign-in: https://customer.hellowaldo.app/en/support/solutions/articles/8000095345-validation-code-to-complete-the-sign-in
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.