Applicable plans:
The free plan | The complete plan | On-demand plan |
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For technical reasons, the customer service may need your user ID for troubleshooting. Here's how you can retrieve it. |
Option 1: Via the Waldo Management Portal.
- Go to the Waldo management portal at https://admin.hellowaldo.app.
- Click users, search for the user and click apply.
- Click the user and scroll down. You will see the User ID.
Option 2: Via the Waldo app.
- Open Waldo app. You must be connected as the user.
- Click Settings and scroll down. You will see the user ID.
Option 3: Via the Graph Explorer.
- Go to the Microsoft graph explorer website: https://developer.microsoft.com/en-us/graph/graph-explorer.
- Ensure you are authenticated with your Microsoft 355 account.
- Click on "run query".
- Your user ID is at the bottom.