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One of Waldo's cool features is Outlook Sync. With Outlook sync, Waldo helps users automatically organize “Out of Office” calendars in Outlook calendar.

This article describes how to enable Outlook Sync from the Waldo administrator portal and Teams Desktop


If you'd like to understand the logic behind the Outlook sync, please refer to this article: https://customer.hellowaldo.app/en/support/solutions/articles/8000102797-outlook-smart-sync


You will need Waldo administrative privileges.


1 - From the Waldo administrator portal

  1. Sign in to the Waldo administrator portal --> https://admin.hellowaldo.app.


  2. Authenticate with administrator privileges.


  3. From the home page, select Global Settings > Outlook Sync.

      - Click the button once to enable the feature. To disable the feature, click the button again.


Enabling the feature means it will be globally applied to all tenant users. However, users may change these settings in their Waldo app's personal settings.


2 - From Teams desktop


1. Sign in to the Teams Desktop


2. Open the Waldo app 



3. Go to Settings > Outlook synchronization. 

    - Click the button once to enable the feature. To disable the feature, click the button again.


If you'd like to know more about Outlook Sync (how it works), you can also refer to this documentation.