Applicable plans:
| The free plan | The complete plan | On-demand plan |
|---|---|---|
 |  |  |
This article describes the different roles a user can have with Waldo, and which data they can access. |
1 - User roles
| Name | Description | What they can do | Prerequisites |
|---|---|---|---|
| Waldo user | Users who use the Waldo app in Microsoft Teams | Depending on the version they use:
| Microsoft Teams user Waldo application installed |
| Waldo administrator (Area owners, Office owners, Licensing owners) | Users who manage and configure the Waldo application | With full access to the Waldo administration portal at https://app.hellowaldo.app:
| Member of the Waldo administrator list |
| Waldo administrative contact | KICKLE SAS users who may contact you in the event of an administrative issue (e.g. orders, billing). | Nothing | Member of the Waldo administrative list |
| Waldo technical contact | KICKLE SAS users who may contact you in the event of a technical issue (e.g. availability, bug). | Nothing | Waldo technical list |
2 - Data access and retention
| Name | Description | What they see |
|---|---|---|
| Waldo user | With the Waldo app, users can see where their colleagues are:
|  |
| Waldo administrator | With the reservations view in the Waldo management portal, Waldo administrators can see and change users' reservations and locations:
X = 3 by default |  |
| Waldo administrator | With the Power BI app, Waldo administrators can get access to all data history as read-only, as far back as when Waldo was first installed. |
3 - Data deletion
When we detect no changes to your data for 6 months, we automatically delete your data.
As explained in the data and architecture note, we do not store any information related to customers or users (neither email nor names).