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This article describes how Waldo manages users deleted or deactivated from the Microsoft 365 admin portal. |
With Waldo, you don't need to create users manually. Since Waldo is a native Microsoft Teams app, it communicates directly with your Microsoft 365 tenant.
No user data or credentials are stored by Waldo. Neat, right? 🤓
More about our architecture: Architecture and data
Depending on how you configure the Waldo app in the admin portal, user deletion and deactivation are handled differently. Learn more here: Grant Consent
1 - If "user management" is not activated
- When a user is added to Microsoft 365, they will appear in Waldo after 24 hours.
- When a user is deleted from Microsoft 365, they will be removed from Waldo after 24 hours.
- When a user is deactivated, they remain visible in Waldo.
2 - If "user management" is activated
- When a user is added to Microsoft 365, they will immediately appear in Waldo.
- When a user is deleted from Microsoft 365, they will promptly disappear from Waldo. Any reservations they had will also be deleted.
- When a user is deactivated, they will be removed from Waldo after 24 hours. Their reservations will also be deleted at that time.
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