Applicable plans:


The free planThe complete planOn-demand plan

The configuration of Waldo is very easy and quick. However, what takes time is getting a clear vision of how to organize your project.


The configuration of Waldo is very easy and quick. However, what takes time is getting a clear vision of how to organize the areas, who can go where, who has priority, who gets a fixed desk, etc.


Here are some questions you can ask yourselves to help with this process: https://customer.hellowaldo.app/support/solutions/articles/8000102042-how-to-successfully-deploy-waldo-ask-the-right-questions-.

These questions will be reviewed during the administrator training, which is part of the complete version of  Waldo.

 

If you have a clear understanding of your business rules, and if your maps are ready to be designed, here is a timeline you can consider:

 

  • It usually takes 1 to 3 weeks to find a mutually convenient time to schedule the admin training.
  • Map design typically takes 3-5 days. You can request the design before the admin training.
  • Creating a personalized video for your users usually takes 3-5 days, and you will need the map design to request this video.
    More information about the video: https://customer.hellowaldo.app/support/solutions/articles/8000100063
  • Once the admin training session is completed, allow one day for the Waldo admin to configure 300 users, to three days to configure more than 1000 users.
  • Ideally, a "dry run" period of one or two weeks is recommended.


For the map design, we need a schema or your office, with the desk’s orientations (to know which side of the desk we can place the chairs). It can be a drawing, as long as the proportions are good.




Workload (for you)Lead time
Administrator trainingThe administrator training usually takes 60 minutes for IT people and 90 minutes for tech-savvy people 4~5 days to schedule the administrator trainig.
Map creation and update15 minutes per map to request the map creation and answer questions.The delay on our side is usually two days per map. If your layout is especially large, we may need more time but never more than 5 days.
Create your personalized videoDepending on the personalization you'd like to get, it can take from a couple of minutes to 2~3 hours of work (to screenshoot and record what we need to create the video).The delay on our side varies from 2 to 5 days per video.
Set-up Waldo for 300 users.

(offices, areas, WFH policies, users, office/area owners, attach desks to maps, etc.)
Once you know who can do what, consider 2 days of work.
Set-up Waldo for 1000 users.
Once you know who can do what, consider 3~5 days of work.