Applicable plans: ❎ The free plan, ✅ The complete plan, ✅ On-demand plan

1 – How it works

When a user doesn't check in, Waldo can:

1. Free up the user’s desk. This is the default behavior when check-in is enabled.
   
   
2. Ask the user to double-check their upcoming bookings.
   
   
3. Cancel the user’s next bookings. The user will have to manually rebook and will be queued after others.
   
   

2 – Set up the check-in rules

Here’s how to set them up:

1. Go to the management portal: https://app.hellowaldo.app
2. Authenticate with your Microsoft 365 account.
3. Under Desks and Parking, then Resources, edit your building’s settings.
   
   
4. Enable the rules.
   
   

In the example below:

1. Waldo will ask the user to confirm their weekly calendar if they miss check-in twice in one week.
2. Waldo will cancel their next bookings if they miss check-in four times in three weeks.