|The free plan||The complete plan||On-demand plan|
This document is here to help you build your own project plan, and to
If you're looking the best way to test Waldo, you should refer to this documentation: https://customer.hellowaldo.app/en/support/solutions/articles/8000099888-how-to-successfully-test-waldo
To know more about the differences between the free and the complete version, you can refer to this documentation: Differences between the free version and the complete version
If you plan to test the complete version, it's now time to order your licenses. Refer to this forum for more details: How to subscribe to the complete version (with 30 days free trial).
The free version doesn't require any license.
During this step, identify the offices and the areas you'd like to set up in Waldo.
You can find more information here: Set the number of desks and assign areas to users
No worries. If you can’t identify all the offices and areas now, that’s ok. Just try.
Step 4 bis - Ask questions to your HR rep
To make the configuration of your WFH policies easier, and to identify users' exceptions, here are below some questions you should ask to your HR representatives.
During this step, identify who will manage offices and/or areas.
You can find more information about this step here: Set office, area, or license owners
No worries if you can’t identify all the office owners at this step. Just try.
Ideally, this first group should:
- Previously have worked together.
- Be located on the same floor.
- Agree to provide their feedback.
- Should represent a “normal” group (they shouldn’t be specific in their use of Waldo).
The IT and the HR department are usually the first groups to use Waldo.
During this step, identify who will attend the administrator training(s). We recommend you to invite:
- Office owners of the first group.
- IT people in charge of the Waldo set-up
If there are more than 4 people to train, it’s better if you split the administrator training between technical people and non-tech-savvy people.
Usually, an administrator training last 60 minutes for IT People and 90 minutes for non-IT people.
After the training, you can ask for the map creation.
A map takes 2~3 days to create (on our side).
No worries if you make mistakes. It takes 1 day (on our side) to update a map.
Based on what you learned during the administrator training, you can now start setting up Waldo.
Schedule a quick meeting with the IT support team to explain what Waldo is and what they can do in case there’s a problem.
You can refer to this forum for more info regarding troubleshooting: Troubleshooting guide
When you hire a new employee, decide who should set-up his account:
Either the office owner or area owner, or the IT (when creating their Microsoft 365 account).
You can ask us to create a short video for you and then, email it or publish it to your users.
You can find more information here: What we need to create your personalized Waldo video
To add Waldo to Microsoft Teams, you can refer to this forum: Deploy Waldo with a Microsoft Teams policy
You'll review this during the administrator training.
We recommend asking your first Waldo users for feedback. Depending on the feedback you got from the first group, decide if you’d like to deploy Waldo massively or gradually.
|Workload (for you)||Lead time|
|Administrator training||The administrator training usually takes 60 minutes for IT people and 90 minutes for tech-savvy people||4~5 days to schedule the administrator trainig.|
|Map creation and update||15 minutes per map to request the map creation and answer questions.|
|Create your personalized video||Depending on the personalization you'd like to get, it can take from a couple of minutes to 2~3 hours of work (to screenshoot and record what we need to create the video).|
|Set-up Waldo for 100 users.|
(offices, areas, WFH policies, users, office/area owners, attach desks to maps, etc.)
|Once you know who can do what, consider 2 days of work.|
|Set-up Waldo for 1000 users.||Once you know who can do what, consider 3~5 days of work.|